Privacy Policy

1. Introduction & Scope

NTMM Creatives ("we," "our," or "us") operates this website and provides premium 3D and 2D motion design, commercial animation, SaaS product videos, and comprehensive advertising services (collectively, the "Services"). We respect your privacy and are committed to protecting any personal and corporate information you share with us.

This comprehensive Privacy Policy outlines how we collect, use, process, and safeguard your data when you visit our website, engage with our marketing materials, or contract us for creative services. Where we use optional tracking technologies (such as Analytics or Marketing cookies), we will only do so with your explicit, granular consent via our Cookie Preference Centre. You may update or withdraw your consent at any time.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you:

• Personal Identification Data: Name, email address, phone number, and company details provided via contact forms or direct inquiries.
• Project & Confidential Data: CAD files, product briefs, brand guidelines, and proprietary assets submitted to us for the purpose of executing a project.
• Usage Data & Analytics: Information on how the website is accessed and used, including your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and the time spent on those pages.
• Tracking Technologies & Cookies: We use cookies and similar tracking technologies (such as Meta Pixels and Google Analytics) to track the activity on our service and hold certain information for performance optimization and ad targeting.

3. How We Use Your Data

NTMM Creatives uses the collected data for various professional purposes:

• To provide, maintain, and deliver our Services, including premium commercials and SaaS explainer videos.
• To notify you about changes to our services or project timelines.
• To provide exceptional customer support and account management.
• To gather analysis or valuable information so that we can improve our website and portfolio presentation.
• To monitor the usage of our website and optimize our edge-network caching.
• To detect, prevent, and address technical issues or security breaches.
• To deliver highly targeted advertising and promotional materials, unless you have opted out.

4. Data Sharing & Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Specifically, we may share rendering workloads and non-sensitive project files with secure, industry-standard cloud rendering farms (e.g., AWS, RebusFarm) purely for the purpose of processing compute-heavy CGI tasks. All third-party compute networks used by NTMM are strictly vetted for enterprise-grade security.

5. Global Data Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data. We fully comply with standard international frameworks including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You have the right to:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate.
• Right to Erasure: You can request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data.

To exercise any of these rights, submit a formal written request to support@ntmm.site with the subject line "DATA REQUEST — [Your Name]". We are committed to responding to all verified data requests within 30 calendar days in compliance with GDPR Article 12. We reserve the right to verify your identity before processing any request.

6. Data Security & Retention

The security of your data is paramount to us. We implement strict, industry-standard security protocols, including end-to-end encryption for file transfers and secured edge-network hosting via Cloudflare. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our legal and support team at support@ntmm.site.